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FutureNow Article
Thursday, Jan. 15, 2004

You Talkin’ To Me?

By The Grok
January 15th, 2004

Robert DeNiro and your web site visitors are asking the same question. “Are you talking to me? I’m the only one here.”

It’s not just a line, it’s the essence of your relationship with your visitors. You think you’re talking to the hordes, ’cause you’ve got big numbers every month. But your Web site is not a lecture hall or a convention center. It’s an intimate little space where you and a visitor interact one-on-one. And there’s no such thing as an average user!

So if you have thousands, even millions, of visitors to your Web site, how do you talk to each one as an individual? Join me for an interview with Holly Buchanan, Future Now’s Vice President of Client Services.

Read the rest of this article.
Read the entire newsletter: Volume 86

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Comments (3)

  1. Robert DeNiro my man haha

  2. nice recommendation. thank you for sharing.

  3. Really true! Every visitor must be treated with utmost value and care since they are the customers. In fact, they should be given thanks for setting aside time in visiting the site. Very nice advice. I would recommend this to others, too.

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