2004 Online Retail Study for Customer Focused Excellence
Posted in Online Persuasion
Written by: Persuasion Architects
As featured on Friday’s home page of Internet Retailer I’m proud to announce that Future Now has completed the 2004 Online Retailer Study for Customer Focused excellence. A report that measures how well a website meets a customer’s needs from the time a shopped identifies a product to be purchased.
Read the entire 2004 Online Retailer Study for Customer Focused Excellence.
Also check out a highlight of the results at Internet Retailer. You can also get a PDf of last year’s study.
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Written by:Persuasion Architects
