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2004 Online Retail Study for Customer Focused Excellence

Posted By Persuasion Architects On November 28, 2004 @ 12:41 am In Online Persuasion | 1 Comment

C_logo1 As featured on Friday’s home page of Internet Retailer I’m proud to announce that Future Now has completed the 2004 Online Retailer Study for Customer Focused excellence.  A report that measures how well a website meets a customer’s needs from the time a shopped identifies a product to be purchased.

Read the entire 2004 Online Retailer Study for Customer Focused Excellence [1].

Also check out a highlight of the results at Internet Retailer [2].  You can also get a PDf of last year’s study [3].


Article printed from Conversion Rate Optimization & Marketing Blog | FutureNow: http://www.grokdotcom.com

URL to article: http://www.grokdotcom.com/2004/11/28/2004-online-retail-study-for-customer-focused-excellence/

URLs in this post:

[1] 2004 Online Retailer Study for Customer Focused Excellence: http://www.futurenowinc.com/customerfocused04.htm

[2] highlight of the results at Internet Retailer: http://www.internetretailer.com/dailyNews.asp?id=13474

[3] last year’s study: http://www.futurenowinc.com/customerfocus.pdf

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