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Measuring Personas for Success

Posted By Bryan Eisenberg On August 5, 2005 @ 1:58 pm In Personas,ROI Marketing | No Comments

Just six months ago, personas [1] were little more than an industry buzzword. At the recent AD:TECH [2] conference, I surveyed the room a colleague was speaking in and was pleasantly surprised to find 30 percent of the audience claimed to use personas in site design.

Now that persona use is more widespread, the questions are different. No longer do people ask if they should use personas. Instead, they ask if their personas are effective.

How do you know if a persona is good or bad?

Evaluating effectiveness boils down to two things:

  • How well does your Web team empathize with your personas?
  • Can your personas be used to create persuasive scenarios that can be measured and optimized [3]?

Continue reading my column at ClickZ… [4]


Article printed from Conversion Rate Optimization & Marketing Blog | FutureNow: http://www.grokdotcom.com

URL to article: http://www.grokdotcom.com/2005/08/05/measuring-personas-for-success/

URLs in this post:

[1] personas: http://www.clickz.com/experts/crm/traffic/article.php/3299801

[2] AD:TECH: http://www.ad-tech.com/index-static.asp

[3] measured and optimized: http://www.clickz.com/experts/crm/traffic/article.php/3448331

[4] Continue reading my column at ClickZ…: http://www.clickz.com/showPage.html?page=3524941

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