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Another Dumb Pet Trick

Posted By The Grok On November 11, 2005 @ 2:30 am In Articles,B2C,Buying Process,Customer Experience,GrokDotCom Newsletter,Marketing Rants,Persuasive Momentum,Persuasive Scenarios,Scent Trails,Selling Process,Volume 120,e-commerce | No Comments

Don’t wind up teaching your visitors to beg (or bail)

Bryan couldn’t wait to email me the screen shots. “This is crazy! I can’t believe they’re doing this.” There’s a lot we can’t believe folks do, so this actually isn’t an unusual situation. But Bryan was … um … peeved. (That’s putting it politely.)You see, DJ needed a bowl for his water, and providing for DJ proved slightly more complicated than Bryan had anticipated. In his words …

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