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Sony’s Not Too Subtle Upsell
By Jeffrey Eisenberg
January 10th, 2006
I was shopping for a laptop and found something interesting while configuring one that I liked. Take a look, at the upper right had corner of the image after clicking on it, at the title of this page. It is obviously labeled correctly. I’m just not sure it was appropriate to share it with the public. Do you agree?
About the author
Jeffrey is the co-author of New York Times and Wall Street Journal bestselling books Call to Action and Waiting For Your Cat to Bark. Jeffrey is available as a professional speaker. You can friend him on Facebook or LinkedIn.
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January 10th, 2006
1:29 pm
Hilarious. It’s like the online marketing equivalent of the classic Freudian slip!
January 10th, 2006
6:18 pm
That’s the upper left, not upper right.
January 11th, 2006
11:55 am
Oops! Thanks Tony. Please don’t let anybody else know that I can’t tell my left from my right. How very embrassing.
January 12th, 2006
12:05 pm
I do believe they let the cat out of the bag. So much for business honety and building customer trust.
Well I guess if McDonalds can do it, why not. Hopefully they will catch it and do it with more style next time.
http://cdccustomerservice.blogspot.com