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Archive for February, 2006

FutureNow Article
Wednesday, Feb. 1, 2006

What Visitors Find Annoying

February 1st, 2006

Avoid the shabby practices that drive your customers nuts – and away

Ever since the dawn of time … well, okay, March 15, 2000 … I’ve been saying “Don’t do it” when it comes to those irritating online practices that send your visitors scurrying for your competitors. I’ve told you they’ll bail on you, and that bailing once is usually the same as bailing forever. You tick off a visitor, and they don’t come back to let you do it again.

Thing is,…

...continue to read "What Visitors Find Annoying"

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