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	<title>Comments on: Push Your Customers&#8217; Buttons</title>
	<atom:link href="http://www.grokdotcom.com/index.php/2007/05/24/push-your-customers-buttons/feed" rel="self" type="application/rss+xml" />
	<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/</link>
	<description>Marketing blog focused on marketing optimization, improving website conversion rates, search engine marketing, web analytics, word of mouth, etc.</description>
	<lastBuildDate>Sat, 21 Nov 2009 19:57:59 -0600</lastBuildDate>
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		<title>By: Genetic</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-1201322</link>
		<dc:creator>Genetic</dc:creator>
		<pubDate>Sat, 17 Oct 2009 01:29:28 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-1201322</guid>
		<description>Great tip.

Thank you so much.</description>
		<content:encoded><![CDATA[<p>Great tip.</p>
<p>Thank you so much.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Creating Usable &#38; High Converting Web Forms</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-1197169</link>
		<dc:creator>Creating Usable &#38; High Converting Web Forms</dc:creator>
		<pubDate>Wed, 30 Sep 2009 09:24:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-1197169</guid>
		<description>[...] course 15% of the top converting websites use red buttons so although you can start off by copying Facebook it&#8217;s more about testing &amp; branding in [...]</description>
		<content:encoded><![CDATA[<p>[...] course 15% of the top converting websites use red buttons so although you can start off by copying Facebook it&#8217;s more about testing &amp; branding in [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: canadian bodybuilding</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-1157747</link>
		<dc:creator>canadian bodybuilding</dc:creator>
		<pubDate>Tue, 07 Apr 2009 14:47:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-1157747</guid>
		<description>great article. I actually designed some new ones recently.</description>
		<content:encoded><![CDATA[<p>great article. I actually designed some new ones recently.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Traian</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-1057583</link>
		<dc:creator>Traian</dc:creator>
		<pubDate>Thu, 25 Sep 2008 05:30:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-1057583</guid>
		<description>Hi ,

We&#039;ve just created a list of &quot;Checkout Buttons&quot; :) I hope you&#039;ll find it interesting.
You can see the list on the &lt;a href=&quot;http://www.pitstopmedia.com/sem/checkout-buttons-design&quot; rel=&quot;nofollow&quot;&gt;Checkout Buttons&lt;/a&gt; page, as long with some interesting statistics about them.

Cheers,
Traian</description>
		<content:encoded><![CDATA[<p>Hi ,</p>
<p>We&#8217;ve just created a list of &#8220;Checkout Buttons&#8221; <img src='http://www.grokdotcom.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  I hope you&#8217;ll find it interesting.<br />
You can see the list on the <a href="http://www.pitstopmedia.com/sem/checkout-buttons-design">Checkout Buttons</a> page, as long with some interesting statistics about them.</p>
<p>Cheers,<br />
Traian</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Cartoon Guy</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-608357</link>
		<dc:creator>Cartoon Guy</dc:creator>
		<pubDate>Sat, 29 Mar 2008 12:10:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-608357</guid>
		<description>I guess if you make a button saying &quot;do not push this button&quot; you&#039;ll get almost every one to press it.</description>
		<content:encoded><![CDATA[<p>I guess if you make a button saying &#8220;do not push this button&#8221; you&#8217;ll get almost every one to press it.</p>
]]></content:encoded>
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	<item>
		<title>By: Shopsmore.com</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-571591</link>
		<dc:creator>Shopsmore.com</dc:creator>
		<pubDate>Tue, 11 Mar 2008 18:46:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-571591</guid>
		<description>Excellent article , I think &#039;Submit my Order&#039; is the best word or do you have another suggestion ? thanks</description>
		<content:encoded><![CDATA[<p>Excellent article , I think &#8216;Submit my Order&#8217; is the best word or do you have another suggestion ? thanks</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: 7 ways for web conversion, boost conversion, online business, online marketing malaysia</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-468155</link>
		<dc:creator>7 ways for web conversion, boost conversion, online business, online marketing malaysia</dc:creator>
		<pubDate>Fri, 25 Jan 2008 17:28:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-468155</guid>
		<description>[...] ask people to submit. Call to action buttons should clearly state the action they&#8217;re about to take. Use colors and shading that make the button stand out effectively and, please, try to not use the [...]</description>
		<content:encoded><![CDATA[<p>[...] ask people to submit. Call to action buttons should clearly state the action they&#8217;re about to take. Use colors and shading that make the button stand out effectively and, please, try to not use the [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Ladies Scarves</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-454931</link>
		<dc:creator>Ladies Scarves</dc:creator>
		<pubDate>Fri, 18 Jan 2008 15:30:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-454931</guid>
		<description>we have not tried yet shadowing or 3 D effect. I think we need to test it sometime soon.</description>
		<content:encoded><![CDATA[<p>we have not tried yet shadowing or 3 D effect. I think we need to test it sometime soon.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Caricature King</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-453818</link>
		<dc:creator>Caricature King</dc:creator>
		<pubDate>Fri, 18 Jan 2008 00:57:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-453818</guid>
		<description>good point audio. comes down to reassurance.</description>
		<content:encoded><![CDATA[<p>good point audio. comes down to reassurance.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Audio Bible</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-453317</link>
		<dc:creator>Audio Bible</dc:creator>
		<pubDate>Thu, 17 Jan 2008 18:37:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-453317</guid>
		<description>So, what is the best wording for the final, submit my order button that takes them to the order confirmation page?

&#039;Place my Order&#039;
&#039;Submit my Order&#039;

or something else?

I would really be interested to hear this?

thanks.........</description>
		<content:encoded><![CDATA[<p>So, what is the best wording for the final, submit my order button that takes them to the order confirmation page?</p>
<p>&#8216;Place my Order&#8217;<br />
&#8216;Submit my Order&#8217;</p>
<p>or something else?</p>
<p>I would really be interested to hear this?</p>
<p>thanks&#8230;&#8230;&#8230;</p>
]]></content:encoded>
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	<item>
		<title>By: 7 Tips for Boosting Web Form Conversions</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-453278</link>
		<dc:creator>7 Tips for Boosting Web Form Conversions</dc:creator>
		<pubDate>Thu, 17 Jan 2008 17:46:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-453278</guid>
		<description>[...] Don&#039;t ask people to submit. Call to action buttons should clearly state the action they&#039;re about to take. Use colors and shading that make the [...]</description>
		<content:encoded><![CDATA[<p>[...] Don&#39;t ask people to submit. Call to action buttons should clearly state the action they&#39;re about to take. Use colors and shading that make the [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Marketers, Copywriters: Win $1,000 + Seminar Guestlist</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-109746</link>
		<dc:creator>Marketers, Copywriters: Win $1,000 + Seminar Guestlist</dc:creator>
		<pubDate>Wed, 18 Jul 2007 13:15:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-109746</guid>
		<description>[...] get a head-start on the competition, here are some of our favorite landing page &amp; testing resources. Good luck! Technorati Tags: AB Testing, [...]</description>
		<content:encoded><![CDATA[<p>[...] get a head-start on the competition, here are some of our favorite landing page &amp; testing resources. Good luck! Technorati Tags: AB Testing, [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Why&#39;s B2B Price Such a Big Secret?</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-82905</link>
		<dc:creator>Why&#39;s B2B Price Such a Big Secret?</dc:creator>
		<pubDate>Fri, 22 Jun 2007 18:34:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-82905</guid>
		<description>[...] people are stuck on improving their online conversion rate with tactics&#8211;like button testing&#8211;alone . The problem is that, in order to really boost conversion, you need to sell in the way [...]</description>
		<content:encoded><![CDATA[<p>[...] people are stuck on improving their online conversion rate with tactics&#8211;like button testing&#8211;alone . The problem is that, in order to really boost conversion, you need to sell in the way [...]</p>
]]></content:encoded>
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		<title>By: Jeffrey Eisenberg</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-82602</link>
		<dc:creator>Jeffrey Eisenberg</dc:creator>
		<pubDate>Fri, 22 Jun 2007 11:28:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-82602</guid>
		<description>Jonathan

What draws people to a button is primarily desire followed by the ability to find the call to action which in retail is determined (in no particular order) by color, contrast, shape, content, placement and context. I think your tests may be showing you that color is most important. I simply don&#039;t know what exactly you are testing for besides the look of the button. Top converting sites don&#039;t always have red buttons and most wouldn&#039;t benefit much from the change to a red button. Perhaps changing their button might give them an incremental lift; but I wouldn&#039;t invest the time though. Am I saying not to test buttons? No! We test them all the time. Let me repeat that they are simply not the most important factor in increasing your conversion rate.

Do you buy more from a site BECAUSE the button is red? Button color doesn&#039;t influence buyer motivation. We would be focusing our tests on what makes you want to buy more. It&#039;s a much better use of precious time and resources. 

Please &lt;a href=&quot;http://www.grokdotcom.com/2007/03/30/conversion-rate-optimization-upside-down/&quot; rel=&quot;nofollow&quot;&gt;read this post&lt;/a&gt;.

I hope that helps you and your clients.

Jeffrey</description>
		<content:encoded><![CDATA[<p>Jonathan</p>
<p>What draws people to a button is primarily desire followed by the ability to find the call to action which in retail is determined (in no particular order) by color, contrast, shape, content, placement and context. I think your tests may be showing you that color is most important. I simply don&#8217;t know what exactly you are testing for besides the look of the button. Top converting sites don&#8217;t always have red buttons and most wouldn&#8217;t benefit much from the change to a red button. Perhaps changing their button might give them an incremental lift; but I wouldn&#8217;t invest the time though. Am I saying not to test buttons? No! We test them all the time. Let me repeat that they are simply not the most important factor in increasing your conversion rate.</p>
<p>Do you buy more from a site BECAUSE the button is red? Button color doesn&#8217;t influence buyer motivation. We would be focusing our tests on what makes you want to buy more. It&#8217;s a much better use of precious time and resources. </p>
<p>Please <a href="http://www.grokdotcom.com/2007/03/30/conversion-rate-optimization-upside-down/">read this post</a>.</p>
<p>I hope that helps you and your clients.</p>
<p>Jeffrey</p>
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		<title>By: Jonathan Mendez</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-82061</link>
		<dc:creator>Jonathan Mendez</dc:creator>
		<pubDate>Fri, 22 Jun 2007 01:13:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-82061</guid>
		<description>Bryan,

The last button MVTs we did showed color as the most important factor so I must disagree on the value of color testing. I KNOW it is important. How best to test what makes your button stand out as you righfully advise?

RPV increase from these test (product listing page and product page) were both over 14%. RPV! Over 2 million tested visits.

Oh, one winner was red, the other was sory of magenta. The second time in a row we&#039;ve seen a cross-page color effect. We&#039;re starting to test that as well.

Cheers,

Jonathan</description>
		<content:encoded><![CDATA[<p>Bryan,</p>
<p>The last button MVTs we did showed color as the most important factor so I must disagree on the value of color testing. I KNOW it is important. How best to test what makes your button stand out as you righfully advise?</p>
<p>RPV increase from these test (product listing page and product page) were both over 14%. RPV! Over 2 million tested visits.</p>
<p>Oh, one winner was red, the other was sory of magenta. The second time in a row we&#8217;ve seen a cross-page color effect. We&#8217;re starting to test that as well.</p>
<p>Cheers,</p>
<p>Jonathan</p>
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		<title>By: PlusOne Marketing</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-59455</link>
		<dc:creator>PlusOne Marketing</dc:creator>
		<pubDate>Tue, 29 May 2007 03:58:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-59455</guid>
		<description>An interesting article, which I think stops short of where it could have gone - such as placement of buttons. Even good buttons can be hard to find.

What about the concept of multiple buttons located at different points on the page to suit the different buyer personas?

Does a buy button directly under the product image get clicked more than one at the &#039;logical&#039; place - the bottom of the page at the end of the product description? Would it be better to have both?</description>
		<content:encoded><![CDATA[<p>An interesting article, which I think stops short of where it could have gone &#8211; such as placement of buttons. Even good buttons can be hard to find.</p>
<p>What about the concept of multiple buttons located at different points on the page to suit the different buyer personas?</p>
<p>Does a buy button directly under the product image get clicked more than one at the &#8216;logical&#8217; place &#8211; the bottom of the page at the end of the product description? Would it be better to have both?</p>
]]></content:encoded>
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		<title>By: Stefan Wobben</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-59145</link>
		<dc:creator>Stefan Wobben</dc:creator>
		<pubDate>Mon, 28 May 2007 14:38:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-59145</guid>
		<description>Thnx for the advice Bryan. We are thinking of adopting your conversion architecture method and introducing it to the Netherlands. I have put your button advice in practice on our website. And in a control experiment with Google Website Optimizer measured a 121% improvement. I posted an &lt;a href=&quot;http://www.usabilityweb.nl/nieuwsbericht.php?id=1490&quot; rel=&quot;nofollow&quot;&gt;article&lt;/a&gt; about it on our weblog usabilityweb.nl. It is in dutch but seeing the images you can get the idea.

- the three versions (http://www.usabilityweb.nl/gfx/drieversies.gif)
- results of the original and combination 1 (http://www.usabilityweb.nl/gfx/controlexperiment.gif)</description>
		<content:encoded><![CDATA[<p>Thnx for the advice Bryan. We are thinking of adopting your conversion architecture method and introducing it to the Netherlands. I have put your button advice in practice on our website. And in a control experiment with Google Website Optimizer measured a 121% improvement. I posted an <a href="http://www.usabilityweb.nl/nieuwsbericht.php?id=1490">article</a> about it on our weblog usabilityweb.nl. It is in dutch but seeing the images you can get the idea.</p>
<p>- the three versions (<a href="http://www.usabilityweb.nl/gfx/drieversies.gif">http://www.usabilityweb.nl/gfx/drieversies.gif</a>)<br />
- results of the original and combination 1 (<a href="http://www.usabilityweb.nl/gfx/controlexperiment.gif)">http://www.usabilityweb.nl/gfx/controlexperiment.gif)</a></p>
]]></content:encoded>
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		<title>By: Bryan Eisenberg</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-57470</link>
		<dc:creator>Bryan Eisenberg</dc:creator>
		<pubDate>Fri, 25 May 2007 09:22:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-57470</guid>
		<description>Jason,

Thank you. We used to spend time testing buttons but haven&#039;t done excessive testing of buttons since about 2000. We spent a lot of time testing variables until we came up with the ones that impacted conversion the most. Out of this, is where we came up with Persuasion Architecture. The key to conversion is ultimately relevance (each and every click must be planned in order to be relevant) and relevance matters by who you are talking to and where they are in their buying process (personas).</description>
		<content:encoded><![CDATA[<p>Jason,</p>
<p>Thank you. We used to spend time testing buttons but haven&#8217;t done excessive testing of buttons since about 2000. We spent a lot of time testing variables until we came up with the ones that impacted conversion the most. Out of this, is where we came up with Persuasion Architecture. The key to conversion is ultimately relevance (each and every click must be planned in order to be relevant) and relevance matters by who you are talking to and where they are in their buying process (personas).</p>
]]></content:encoded>
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		<title>By: Jason Billingsley</title>
		<link>http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/comment-page-1/#comment-57043</link>
		<dc:creator>Jason Billingsley</dc:creator>
		<pubDate>Thu, 24 May 2007 05:59:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.grokdotcom.com/2007/05/24/push-your-customers-buttons/#comment-57043</guid>
		<description>Good post Brian. Our intent with the button post was that of a general interest piece. I agree that buttons won&#039;t close a deal, but I do think they can hinder the experience. Urban Outfitters comes to mind. I go to that site and still struggle finding the add to cart button easily. Do you guys have any conversion metrics on testing buttons? Not so much color, because I agree, color shouldn&#039;t make a huge effect - but size, shape, iconography etc.?</description>
		<content:encoded><![CDATA[<p>Good post Brian. Our intent with the button post was that of a general interest piece. I agree that buttons won&#8217;t close a deal, but I do think they can hinder the experience. Urban Outfitters comes to mind. I go to that site and still struggle finding the add to cart button easily. Do you guys have any conversion metrics on testing buttons? Not so much color, because I agree, color shouldn&#8217;t make a huge effect &#8211; but size, shape, iconography etc.?</p>
]]></content:encoded>
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