Comments on: Quick Tip: Use Live Chat Transcripts to Boost Conversion http://www.grokdotcom.com/2007/07/12/quick-tip-use-live-chat-transcripts-to-boost-conversion/ Marketing blog focused on marketing optimization, improving website conversion rates, search engine marketing, web analytics, word of mouth, etc. Sun, 08 Nov 2009 02:49:30 -0600 http://wordpress.org/?v=2.8.5 hourly 1 By: John Groom http://www.grokdotcom.com/2007/07/12/quick-tip-use-live-chat-transcripts-to-boost-conversion/comment-page-1/#comment-1110316 John Groom Tue, 18 Nov 2008 23:05:30 +0000 http://www.grokdotcom.com/2007/07/12/quick-tip-use-live-chat-transcripts-to-boost-conversion/#comment-1110316 So are you saying that in addition to website, email, adding a blog to my site, Facebook and Twitter that I should add a chat function to my website -- maybe you are talking to bigger fish than I. So are you saying that in addition to website, email, adding a blog to my site, Facebook and Twitter that I should add a chat function to my website — maybe you are talking to bigger fish than I.

]]> By: Andrej http://www.grokdotcom.com/2007/07/12/quick-tip-use-live-chat-transcripts-to-boost-conversion/comment-page-1/#comment-181656 Andrej Sat, 08 Sep 2007 21:17:16 +0000 http://www.grokdotcom.com/2007/07/12/quick-tip-use-live-chat-transcripts-to-boost-conversion/#comment-181656 I have seen live chat boost conversions dramatically on travel websites, but the size of the effect depends on the quality of the chat. There are a number of parametres - capacity, chat interface features, staff quality, procedures, etc. I have seen live chat boost conversions dramatically on travel websites, but the size of the effect depends on the quality of the chat.

There are a number of parametres – capacity, chat interface features, staff quality, procedures, etc.

]]> By: Peter Koning http://www.grokdotcom.com/2007/07/12/quick-tip-use-live-chat-transcripts-to-boost-conversion/comment-page-1/#comment-115018 Peter Koning Tue, 24 Jul 2007 15:58:54 +0000 http://www.grokdotcom.com/2007/07/12/quick-tip-use-live-chat-transcripts-to-boost-conversion/#comment-115018 How much does having live chat improve conversion? Do you have any statistics? How much does having live chat improve conversion? Do you have any statistics?

]]> By: Josh Drugger http://www.grokdotcom.com/2007/07/12/quick-tip-use-live-chat-transcripts-to-boost-conversion/comment-page-1/#comment-105547 Josh Drugger Fri, 13 Jul 2007 21:23:28 +0000 http://www.grokdotcom.com/2007/07/12/quick-tip-use-live-chat-transcripts-to-boost-conversion/#comment-105547 ZaZaChat.com Live Chat Software has a feature that allows to extract common questions automatically and actually will help you build knowledge base for your business. http://www.zazachat.com ZaZaChat.com Live Chat Software has a feature that allows to extract common questions automatically and actually will help you build knowledge base for your business.
http://www.zazachat.com

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