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Thursday, Aug. 16, 2007 at 8:19 am

Free Webinar on the Power of Social Commerce

By Robert Gorell
August 16th, 2007

Elastic Path Software is presenting a has archived their free webinar today — from 9-10am PDT (12p EST, GMT -8)on the power of customer reviews and social commerce.

. . . the panelists will address a comprehensive list of topics including:

- What is User Generated Content?
- Why does it matter?
- What about the downsides like negative reviews?
- Does it help Manufacturer-to-Consumer companies too?
- How much effort is involved?
- What kind of results can I expect?
- How can I maximize its effectiveness?
- What are my options?

This is a great opportunity for e-tailers seeking to improve the customer experience with reviews. Oh, and it’s their co-founder Jason‘s birthday, so be sure to ask some tough questions during Q&A. :)

UPDATE — If you missed the webinar, watch it here.

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Comments (5)

  1. I am just curious, I got this email today at 2:45 PM EST, and the Webinar was at 12 PM EST, did I miss it?

    Thanks for your reply.

  2. Rick,

    I’ve updated the post to include a link to the Elastic Paths archive.

    I posted this in the morning but it seems you get the daily edition of the newsletter, which goes out in the afternoon.

  3. Thanks…………since I am planning on adding customer reviews, I found this very interesting.

  4. Can you recommend an easy software of script to insert “Customer generated reviews” into an html web page?

    Thanks,
    jcohen

  5. PowerReviews is a great review service and implementation is pretty straightforward.

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