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Microsoft Tries to Measure “Online Commercial Intent”
Posted By Robert Gorell On September 18, 2007 @ 5:10 pm In Metrics,New Media,Search Engine Marketing | 2 Comments
Recently, comScore  and Federated Media  announced they would measure blog readership  and social networking features . The hope is to validate blogs in terms of influence, and to give advertisers a way to quantitatively and qualitatively compare these niche media outlets.
That’s great. But how?
After reading comScore’s methodology overview, a 2-pager with scarce detail — if you don’t mind wading through jargon and registering for the download, click here  — I’m stumped. From what’s been announced so far, it’s too early to say whether they’re onto something. The real story will unfold once comScore coughs up the data.
Meanwhile, on his Micro Persuasion blog, Edelman PR’s Steve Rubel shares his views on this research :
Based on a [sic] informal analysis, my belief is that many online communities, bloggers, social networks will never attract a critical mass of advertisers because they are not set up properly to attract visitors who have a commercial intent to buy products and services. Online media is not sold this way now, but I bet it will be in the very near future.
Today, most advertisers size up community sites, blogs and social networks using traditional media buying models – namely, reach and frequency. Unfortunately, the reality is that many Web 2.0 sites, can’t deliver marketers the numbers they want because of the effect of Long Tail [define ]. It’s simple supply and demand economics at work. This is why efforts like the one announced by comScore and Federated Media are fundamentally flawed.
Enter (Edelman client) Microsoft. In order for advertisers to assess a blog’s value, Rubel suggests they use a tool developed by Microsoft AdCenter Labs that claims to measure Online Commercial Intent  by using “…terabytes of search data to calculate the likelihood of a web site to attract buyers.”
According to the Microsoft tool, Amazon visitors have a 52% intent to buy, or at least find information about buying something. Very cool. Too bad it’s not so reliable (yet, anyway).
I tried to repeat Rubel’s results for several of the sites he mentioned and, in most cases, my results differed from moment to moment. That’s not to say he’s lying. It just seems that, depending on when you search, results vary as much as 20%. Try it out for yourself if you’d like to compare your results to Rubel’s :
Consumerist – 49% of visitors have a commercial intent
Gizmodo – 47%
Autoblog.com – 45%
Treehugger – 41%
Techmeme – 41%
Engadget – 40%
Gridskipper – 38%
YouTube – 38%
TechCrunch.com – 37%
digg.com – 34%
del.icio.us – 29%
PerezHilton.com – 27%
Wikipedia – 14%
Flickr – 14%
Facebook – 10%
Twitter – 5%
Since we blog about buying online, it’s not a huge surprise that Grok did so well. But at a certain point, volume matters. Just ask celebrity blogger Perez Hilton (a great example from Rubel). Do you think his advertisers care about e-commerce buying modalities? Perhaps, but they must have some sense of whose eyeballs they’re getting, how many, and where they shop without waiting for comScore’s or Microsoft’s data to salt their spreadsheets.
Sometimes volume combines with relevance to create something real. For instance, a search engine’s job isn’t to help you search, it’s supposed to help you find things. In 2003, from data collected by WebSideStory (now Visual Sciences), we found that Google was the lowest-converting search engine  for e-commerce. Ask Jeeves all ya want. More people still  prefer Google.
*The half of you who intend, at least partially, to hire us should do it .
Article printed from Conversion Rate Optimization & Marketing Blog | FutureNow: http://www.grokdotcom.com
URL to article: http://www.grokdotcom.com/2007/09/18/microsoft-tries-to-measure-online-commercial-intent/
URLs in this post:
 Image: http://www.grokdotcom.com/wp-content/uploads/Robert/oldad.jpg
 comScore: http://www.comscore.com/
 Federated Media: http://www.federatedmedia.net/
 measure blog readership: http://www.marketingvox.com/archives/2007/09/17/comscore-to-start-measuring-blog-social-network-figures/
 and social networking features: http://www.eweek.com/article2/0,1895,2182592,00.asp
 click here: http://www.comscore.com/request/conversational_media.asp
 Steve Rubel shares his views on this research: http://www.micropersuasion.com/2007/09/analysis-why-ma.html
 define: http://www.answers.com/topic/the-long-tail?cat=technology
 Online Commercial Intent: http://adlab.msn.com/OCI/OCI.aspx
 Image: http://www.grokdotcom.com/wp-content/uploads/Robert/grok_commercial_intent.jpg
 PerezHilton.com: http://www.perezhilton.com
 Not really: http://www.vh1.com/shows/dyn/what_perez_sez_about/series.jhtml
 Google was the lowest-converting search engine: http://www.websidestory.com/company/news-events/press-releases/view-release.html?id=1002&year=2003
 still: http://www.searchenginelowdown.com/2006/02/conversion-rate-by-search-engine-aol.html
 do it: http://www.futurenowinc.com/consultingservices.htm
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