Comments on: Amazon’s Patented Lousy Service http://www.grokdotcom.com/2007/11/25/amazons-patented-lousy-service/ Marketing blog focused on marketing optimization, improving website conversion rates, search engine marketing, web analytics, word of mouth, etc. Sat, 21 Nov 2009 19:57:59 -0600 http://wordpress.org/?v=2.8.6 hourly 1 By: Rachel http://www.grokdotcom.com/2007/11/25/amazons-patented-lousy-service/comment-page-1/#comment-1145957 Rachel Wed, 25 Feb 2009 20:26:20 +0000 http://www.grokdotcom.com/2007/11/25/amazons-patented-lousy-service/#comment-1145957 I used amazon to buy Lady Gaga's album "The Fame" as it was advertised for £3, therefore I decided to buy it, however, as soon as I had bought it the price "magically" changed to £6.49, I was disgusted and appalled, theres a recession going on, I get paid £3.55 an hour, thats when I can get any work anyway. This is totally unfair, if anyone should be conned are those who con others, not me, I earn my money fairly and truthfully. This is disgusting and shouldn't be allowed, they're making millions because of this. I used amazon to buy Lady Gaga’s album “The Fame” as it was advertised for £3, therefore I decided to buy it, however, as soon as I had bought it the price “magically” changed to £6.49, I was disgusted and appalled, theres a recession going on, I get paid £3.55 an hour, thats when I can get any work anyway. This is totally unfair, if anyone should be conned are those who con others, not me, I earn my money fairly and truthfully. This is disgusting and shouldn’t be allowed, they’re making millions because of this.

]]> By: RawFoodGuy http://www.grokdotcom.com/2007/11/25/amazons-patented-lousy-service/comment-page-1/#comment-358903 RawFoodGuy Thu, 29 Nov 2007 22:46:51 +0000 http://www.grokdotcom.com/2007/11/25/amazons-patented-lousy-service/#comment-358903 So I guess this means that the converse is also true...since I get exceptional service from Sprint I can asume that I am one of their ore prfoitable accounts and am probably paying way too much for more cell phone service! - Robert www.rarfoodlife.com So I guess this means that the converse is also true…since I get exceptional service from Sprint I can asume that I am one of their ore prfoitable accounts and am probably paying way too much for more cell phone service!

- Robert
http://www.rarfoodlife.com

]]> By: Steven Wagner http://www.grokdotcom.com/2007/11/25/amazons-patented-lousy-service/comment-page-1/#comment-350704 Steven Wagner Tue, 27 Nov 2007 03:09:47 +0000 http://www.grokdotcom.com/2007/11/25/amazons-patented-lousy-service/#comment-350704 Umm, maybe he is the smartest guy to patent something that most firms have been doing for years.... Many service providers already have algorithms that priortize orders on these same criteria. The major cell phone providers will slot your order(s) based on the margin they make from the account. Direct TV handles customers different on their equipment and monthly bill. How about Costco with a multi-tier membership program with corresponding discounts. Umm, maybe he is the smartest guy to patent something that most firms have been doing for years….

Many service providers already have algorithms that priortize orders on these same criteria.

The major cell phone providers will slot your order(s) based on the margin they make from the account.

Direct TV handles customers different on their equipment and monthly bill.

How about Costco with a multi-tier membership program with corresponding discounts.

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