Comments on: When 100 Million People Think Your Site is Broken

By: infoman

infoman — Mon, 28 Jan 2008 20:09:19 +0000

This is actually not a Firefox problem but GTK/GUI Libs/Tiger (OS X 1.4.x) problem. It has to do with order of rendering elements on the page. Scrollbars are ALWAYS rendered last. Safari actually cheats/hacks around the problem so it is transparent to the user.
This seems to have been addressed in Leopard (current version of the OS). Or at least is no visible with the current browser/os combination.
Mozilla, it seems, will address this in version 3 of the browser, mozilla’s bug page: https://bugzilla.mozilla.org/show_bug.cgi?id=187435
There is no clean way of getting around this, there are hacks, but the problem would re-surface once there is a redraw.

By: Brian Carter

Brian Carter — Mon, 31 Dec 2007 17:52:00 +0000

I’m using firefox and not seeing that bar error.

By: big_dog_mn

big_dog_mn — Mon, 31 Dec 2007 16:41:23 +0000

People still using Mac?

By: Utbildning Marknadsföring

Utbildning Marknadsföring — Fri, 28 Dec 2007 21:41:32 +0000

Considering that there are numerous browsers out there it’s valuable to check compatibility with all the common browsers on the market. It is also good to consider what kind of plug-ins that are needed to use your company web site. If you are using recently released plug-ins there are of course fewer web surfers who have them installed…

By: Bryan Eisenberg

Bryan Eisenberg — Fri, 28 Dec 2007 19:47:16 +0000

Not sure what this issue is, but 10 days later and it is still broken.

By: T

Tue, 25 Dec 2007 19:22:18 +0000

It might be a problem with the version of Flash – I saw another site that had floating scroll bars with one version of Flash, but the bars were fine with the next version of Flash.

By: Rick Couture

Rick Couture — Mon, 24 Dec 2007 21:03:54 +0000

I’ve had issues like this – our website developer informs me of a text related rendering issue but I cannot duplicate it on any pc or any of our store’s pc’s using explorer or Firefox….strange. Guilty as charged- we havent fixed it.

By: Bryan Eisenberg

Bryan Eisenberg — Mon, 24 Dec 2007 17:39:08 +0000

Andy it is 6 days later and I am still seeing the same issue on my mac as well as several others using the firefox browser. Andy, what configuration are you using?

By: Andy MacDonald

Andy MacDonald — Mon, 24 Dec 2007 17:34:17 +0000

Pitty i couldnt see the error. the problem you mention seems to have been fixed now.

By: Jack

Jack — Mon, 24 Dec 2007 17:07:21 +0000

I once told the CEO of a client that their website was not rendering properly, and their IT guy refused to believe it until I sent screenshots. This year a very successful company sent out a good follow up email for gift deals that were still available. I tested it on multiple browsers on multiple machines. Some worked, some didn’t. I called them twice to let them know and it never got corrected.

By: Bryan Eisenberg

Bryan Eisenberg — Mon, 24 Dec 2007 17:05:45 +0000

David, you can click on the thumbnail above to see the issue.

By: David

David — Mon, 24 Dec 2007 17:04:44 +0000

It looks fine to me in Firefox on XP. What’s the problem everyone sees?

By: Bloggers Digest - 12/21/07 - Get Elastic Ecommerce Blog

Bloggers Digest - 12/21/07 - Get Elastic Ecommerce Blog — Fri, 21 Dec 2007 18:36:34 +0000

[...] it can happen to Wal-Mart, it can happen to you. GrokDotCom reminds us why testing your site across different browsers is important, perhaps more than ever now [...]

By: Jason

Jason — Thu, 20 Dec 2007 16:25:35 +0000

Looks fine to me in Firefox on my Vista PC. Is this a Mac+Firefox-only issue or have they fixed it?

Since Mac only has about 4-7% market share, and Firefox overall has about 20-30% of the browser market share, I would say 100 million is a bit overstated.

However, there’s no excuse for Wal-Mart to have cross-browser or cross-OS issues of any kind.

By: UniqLooks - Ladies Scarves

UniqLooks - Ladies Scarves — Thu, 20 Dec 2007 13:52:41 +0000

Will they ever fix it? I think it will take atleast more than couple of months for them to spot it.

By: Bryan Eisenberg

Bryan Eisenberg — Wed, 19 Dec 2007 19:30:35 +0000

25 hours later and they still haven’t fixed it. I have been keeping an eye out for it.

By: Mickey Hodges

Mickey Hodges — Wed, 19 Dec 2007 19:22:20 +0000

Wonder how long it will take them to realize it?

By: Daniel

Daniel — Wed, 19 Dec 2007 16:24:29 +0000

Broken in Firefox, but working for Safari? Sounds like the PC-centric Wal Mart has its priorities all screwy!

By: UniqLooks - Ladies Scarves

UniqLooks - Ladies Scarves — Wed, 19 Dec 2007 14:35:28 +0000

Good reminder to always do basics

By: Small Business Marketing

Small Business Marketing — Wed, 19 Dec 2007 08:14:25 +0000

Amazing how the simple things get you. Where is testing and QA??

By: benry

benry — Wed, 19 Dec 2007 03:25:00 +0000

Ouch. No reason for cross-browser mistakes like this anymore. I test my site at work on multiple browsers regularly — no reason why the big guys shouldn’t be doing the same.