Comments on: The UK’s Top 50 Ecommerce Sites

By: Nilesh

Nilesh — Fri, 04 Sep 2009 09:53:16 +0000

Play.com is poor. Their customer service people are so indifferent that they don’t care what specifications of products are displayed.. whether it confuses the customer… it is not their concern. This shows what kind of people they have trying to “serve” the customers. Pathetic attitude and totally mechanical. Just interested in withdrawing salary and let company go to hell.

By: Marcus

Marcus — Thu, 07 Aug 2008 14:07:29 +0000

I agree. the top sites list is a total bore.
How about http://www.prepaymania.co.uk pureplay focus, great vibe.

That said they are just online not brick and mortar

By: joanne

joanne — Tue, 27 May 2008 12:46:44 +0000

wow just found this shop , can anyone tell me if this is a good deal with shops .

its http://www.sexyplaytimes.co.uk/index.php

its spend £20 get a free gift . Does anyone know if any shops do better free gifts deals . i love a bargain …

By: joanne

joanne — Tue, 27 May 2008 12:44:33 +0000

Hi there again .

I want to know is http://dawnswears a actual business or just online . I really want to know as they have a promotion at the momemt and i would mind going in to get my free gift . If its local to sheffield .

By: Richard Longhurst

Richard Longhurst — Mon, 25 Feb 2008 09:07:24 +0000

LoveHoney is an online business – we don’t have any shops.
Richard

By: Rachael

Rachael — Sun, 24 Feb 2008 11:10:27 +0000

Is http://www.lovehoney.co.uk/ a brick and mortar business, or are they just online?
Rachel
http://www.garmentmerchant.com

By: Richard Longhurst

Richard Longhurst — Tue, 12 Feb 2008 14:18:50 +0000

Hi Bryan,
The Hitwise list really is a bit of a yawn – it’s the usual suspects (yet again). Most people could probably guess that they’d be the top retailers without too much trouble.

These massive companies don’t need any help in analysing their customer experiences – they’ve got the budgets to do it.

How about looking at smaller pureplay companies like http://www.lovehoney.co.uk/ (he said self-interestedly).

Companies like LoveHoney are doing great work, building good Web sites and good businesses without the bottomless pockets of a Lastminute, Tesco, Dell or Apple.

Please cast the net wider and bring us your views on sites other than those that we see *all* the time…

Thanks!
Richard

By: Jill

Jill — Mon, 11 Feb 2008 16:51:31 +0000

If you’re going to look at Tescos, then I would suggest you should compare other online services by mainstream supermarkets:

http://www.sainsburys.co.uk (similar persona buyer)
http://www.waitrose.co.uk (higher end – part of John Lewis Group)
http://www.asda.co.uk (lower end)
http://www.morrisons.co.uk (lower end)
http://www.lidl.co.uk (lowest – often located in poor areas)
http://www.aldi.co.uk (lowest – often located in poor areas)

I would also be interested to see companies that have a big retail presence but a woefully inadequate online presence, particularly clothing companies such as:

http://www.primark.co.uk
http://www.newlook.co.uk

Also amazed that boots.com isn’t on there.

By: Miinews

Miinews — Mon, 11 Feb 2008 15:49:52 +0000

http://www.xl.com/ ?

By: Bloggers Digest 2/8/2008 - Get Elastic Ecommerce Blog

Bloggers Digest 2/8/2008 - Get Elastic Ecommerce Blog — Fri, 08 Feb 2008 17:19:15 +0000

[...] who the top 50 UK online retailers are according to [...]

By: Steve

Steve — Thu, 07 Feb 2008 12:55:29 +0000

At lastsome serious study into the UK/USA web business stats, well done guys. As a company based in the US selling services in the UK we find stuff like this valuable. I’ll be in NY at the show, see you there I hope.

By: Ben

Ben — Thu, 07 Feb 2008 10:02:42 +0000

I’d like to see Boden looked at- big mailorder/web clothes retailer (£160 million sales last year)-

http://www.boden.co.uk

Check out this article for background and more stats:

http://www.thisismoney.co.uk/news/article.html?in_article_id=422796&in_page_id=2

I’ll be at SES london- looking forward to it!!

Ben

By: Tom

Tom — Thu, 07 Feb 2008 09:30:18 +0000

Quite old now, but I remember this from a while back. May be worth going through some of the poorly rated websites to see how they’re coming along (you’ll see Next on that list)

http://news.bbc.co.uk/1/hi/business/6180362.stm

Personally, I’d have thought John Lewis would have been higher.