Comments on: Black Friday Results Are In, Are You Ready for CyberMonday?

By: Property Management Software

Property Management Software — Sat, 11 Jul 2009 14:18:02 +0000

I’m looking forward to this holiday season to see how things shape up. I think 09 will be far different than 08 turned out.

By: Carmin Austin

Carmin Austin — Fri, 05 Dec 2008 04:40:44 +0000

Thanks, will do!

By: Brian

Brian — Thu, 04 Dec 2008 23:33:18 +0000

Carmin, I think you should consult a web designer to help you iron out the look of your site. The content may be spot on, but I think it’s the visual feel of the site you may be having problems with.

By: Carmin Austin

Carmin Austin — Thu, 04 Dec 2008 05:04:58 +0000

I picked up a copy of “Call to Action” months ago, and have been pouring through it and making changes: adding best sellers to the front page, using the we-we calculator on copy,consistent (and larger)fonts and hyperlinks,fresh original content at least three times a week, incorporating benefits instead of features, obvious and consistent navigation…

It must look so different to professional eyes
but I’m an artisan, not a web maven.

By: Jeffrey Eisenberg

Jeffrey Eisenberg — Wed, 03 Dec 2008 17:59:54 +0000

Carmin,

I can’t really tell that you’ve been doing so much optimization. I looked through your website and can’t comment on your market but the website is not following almost any of the principles we teach.

Have you read our book “Call To Action”?

By: Carmin Austin

Carmin Austin — Tue, 02 Dec 2008 07:03:48 +0000

Hey Mark; we have had quite a few people coming in from the UK, I’m not sure why it won’t allow you to access the site. I’m looking into it right now, and thank you for the heads up!

By: Gyver

Gyver — Tue, 02 Dec 2008 06:39:35 +0000

Thursday Average

Friday was a blast up 60%
Sat up 40%
Sun up 50%

By: Mark Thornton

Mark Thornton — Mon, 01 Dec 2008 23:18:36 +0000

Carmin Austin, couldn’t access your site from the UK, is this at the root of your problems?

By: Carmin Austin

Carmin Austin — Mon, 01 Dec 2008 21:29:33 +0000

Its been depressing. I’ve spent months optimizing my site, making navigation, graphics, copy, and the checkout process cleaner (its not perfect, but a LOT better) Our customer service is excellent, and I have unshakable faith that my products are the best. I even threw in free shipping,And STILL…nothing.

I’m going over the site today with a fine tooth comb, before major shopping starts.

By: Tony Cecala

Tony Cecala — Mon, 01 Dec 2008 18:30:59 +0000

As a consumer, I’d say I’m in “lock-down mode”. I’m shopping for the best deals possible, and delaying as much as possible. Black Friday, for me, meant buying items that were at clearance prices (or free with rebate.)

Worse than the immediate spending downturn, I’d say the greatest impact of the recession is the newly discovered habit of being frugal (and being mindful of gas mileage, even though prices are down again).

By: John McDaniel

John McDaniel — Mon, 01 Dec 2008 17:47:07 +0000

Sales showed a small decline Sept-Oct possibly a result of the economic conditions however November was a record month thanks to an 11th hour rally over the holiday weekend. I beleive that consumer confidence is a wound that heals rather rapidly.

By: Rich Nadworny

Rich Nadworny — Mon, 01 Dec 2008 15:00:19 +0000

I made two business purchases I had been sitting on for a month, and spent 1/2 of what I would have spent otherwise for the same merchandise.

By: John William Johnson

John William Johnson — Mon, 01 Dec 2008 14:37:45 +0000

Thank God, our sales are holding up pretty well since Thanksgiving. We started November down about 15% for the year, but the last few months were getting progressively worse. November started out almost 40% down.