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Posts by Josh Hay

FutureNow Post
Thursday, Dec. 15, 2005 at 1:50 pm

Speak to Me

December 15th, 2005

Xmassmall_4

(what’s this?)

Living in New York has been a bit of a shock. It is cold, really cold. Coming from California, I didn’t realize what it’s like walking to the subway in twenty degree weather to get to work. I figure that a jacket would be a good gift for my sister who is coming to New York at the end of December. I decide to check out Gap.com because it sounds like a good place to get something affordable and nice.…

...continue to read "Speak to Me"

FutureNow Post
Wednesday, Dec. 14, 2005 at 10:27 am

Fishing for a Holiday Present

December 14th, 2005

Xmassmall_4

(what’s this?)

My dad likes to fish. He is in California and I figure I could still order something to get over to him in time for the holidays. I figure that Sportsmansguide.com would have something to interest him.

After typing in the URL I am sent to a page that redirects me over to the site. This page had a text link that will send me to the page if I’m not redirected automatically. Suddenly I see this:

Sportsman

I did not come…

...continue to read "Fishing for a Holiday Present"

FutureNow Post
Monday, Dec. 12, 2005 at 6:09 pm

Trying to Get an iPod the Hard Way

December 12th, 2005

Xmassmall_4

(what’s this?)

With this being the year of the podcast, I’ve decided that an iPod would be a great present. I check out PCMall.com and I and notice that iPods are all over the homepage. After scrolling down, I select the iPod Nano with engraving.

While going through their sales process I was faced with counterintuitive steps, no status indicators, and no scent. The Calls to Actions on the site are misleading micro actions and there are too many steps to…

...continue to read "Trying to Get an iPod the Hard Way"

FutureNow Post
Friday, Dec. 9, 2005 at 1:21 pm

Customer Disservice

December 9th, 2005

Xmassmall_4

(what’s this?)

The holidays came early for me this year when my desktop at home literally started smoking, so I need to get a replacement fast. I find what I need at Tiger Direct, and decide to break the bank for 2nd day air shipping. My order goes through, and then I receive a cryptic email saying something about my order may require something from the Credit Department prior to shipping, for security  reasons. On the email there is a link…

...continue to read "Customer Disservice"

FutureNow Post
Thursday, Dec. 8, 2005 at 11:46 am

Finding a Gift That Makes Sense

December 8th, 2005

Xmassmall_4

(what’s this?)

Every year my friend Sarah has her birthday around the holidays. Sometimes I get her a birthday present and sometimes a holiday present. This year I’ve decided I would get her something for her birthday . 1800flowers.com sounded like it would be a good place to find a present. I didn’t see what I was looking for on the homepage, so I decided to type “birthday” into the search engine. See the screenshot below for my results.

1800flowerssearch

The search result…

...continue to read "Finding a Gift That Makes Sense"

FutureNow Post
Wednesday, Dec. 7, 2005 at 10:55 am

Magnificent Gifts Are Challenging To Find

December 7th, 2005

Xmassmall_4

(what’s this?)

Realizing that I might have to break the bank and get a special present for someone, I decide to go to Tiffany.com. I’ve got the cash saved up and I’m ready to explore the site.

With limited knowledge about their products, I go to the right navigation and select Tiffany Holiday Gifts. Moving down the flash navigation, I chose “Gifts for Her”. This is exactly what I am looking for and I’m excited that I can easily find what I…

...continue to read "Magnificent Gifts Are Challenging To Find"

FutureNow Post
Tuesday, Dec. 6, 2005 at 1:29 pm

It’s Not Always Fun and Games Shopping Online

December 6th, 2005

Xmassmall_4

(what’s this?)

This year I need to find a good present for my nephew. Since I’m not a good enough uncle to buy him a car, it is time to shop for some toys. As a kid I always remembered going to KB Toy Stores and I find their website Kbtoys.com. He is seventeen, but I figure there should be some good posters there.

The homepage’s left navigation categorizes gifts by age groups. This makes it easy to sort through all the…

...continue to read "It’s Not Always Fun and Games Shopping Online"

FutureNow Post
Monday, Dec. 5, 2005 at 11:42 am

A Quick and Easy Way to Lose Holiday Revenue

December 5th, 2005

Xmassmall_4

(what’s this?)

Moseying over to Buy.com to get my brother a present, I find the Family Guy Season 3 DVD on sale. Anything animated will keep him amused, he is 20. I think they have good prices and I’ve seen postings about them before on deal websites. After 5 clicks I finally get the item into my cart and hold on to your seats because checkout here we go.

I literally have my credit card on my lap ready to type in the…

...continue to read "A Quick and Easy Way to Lose Holiday Revenue"

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