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Accountable Marketing

FutureNow Post
Wednesday, Nov. 25, 2009 at 9:04 am

Email Feng Shui: The Unsubscribe Option

November 25th, 2009

Picture5Early this morning, I was woken up by a constant pinging sound coming from my Blackberry.  Yes, I know I could turn it to silent or even off, but what can I say, I’m attached (they don’t call them “crackberries” for nothing).  After a few more hours of tossing and turning, I woke up to review the 47 new emails I’d been receiving since 4:30am.  I didn’t find a note from Grammy, or a funny story from…

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FutureNow Post
Monday, Nov. 16, 2009 at 9:03 am

Take Your Unique Value Proposition to the Next Level

November 16th, 2009

uvpThis post is designed to get your creative juices flowing when it comes to leveraging your Unique Value Proposition (UVP).

For those who aren’t familiar with the phrase, we at FutureNow define Unique Value Proposition as: The brief, memorable phrase that concisely and powerfully describes the value of your business and creates excitement in the prospect.  The value proposition is not a slogan or a phrase designed for advertising, although that is one potential use for it.  Instead, its…

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FutureNow Post
Friday, Sep. 18, 2009 at 11:24 am

Redesign? Ask The Right Questions!

September 18th, 2009

Seth & GrokSeth’s blog post on “Things to ask before you redo your website” is a must read for everyone involved in online marketing.   Seriously.  If you haven’t seen it yet, go read it now.

What I love most about this list is the way it segregates into sub-components or elaborations on Future Now’s  three questions that are the basis of Persuasion Architecture:

1) Who is coming to the site?

2) What is it they are trying to accomplish?

3) What…

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FutureNow Post
Thursday, Sep. 17, 2009 at 11:48 am

Track Calls, Not Just Clicks

September 17th, 2009

call_trackingWhen you think of improving your web site’s conversion rate, you probably think of increasing sales or leads online. The “clicks’ are the actions you are tracking as conversions for your web site.

One of my clients from over a year ago, was successfully implementing our recommendations. He was seeing increases in his conversion rate, measuring success in “clicks”, or more orders being completed online. After speaking with one of his customer service reps one day, I was informed that her…

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FutureNow Post
Tuesday, Jul. 28, 2009 at 10:19 am

Tests Indicate Ogilvy’s Old-School Layout Still a Winner

July 28th, 2009
Human nature hasn’t changed and neither have the priorities required for successfully conveying your message.

Ogilvy on Advertising-1Contrary to common opinion, David Ogilvy didn’t have a preference for long copy.

What he had was an overwhelming bias towards anything that had been proven to work (which included long copy).  Ogilvy’s real, professed preferences were for consumer testing, research-driven techniques, and performance-based advertising in the truest sense of the term.

Based on those things, the conclusion he came to was that messaging and relevance had…

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FutureNow Post
Friday, Jul. 3, 2009 at 3:35 pm

Hardee’s b-holes — do they sell?

July 3rd, 2009

I recently viewed this Hardee’s Ad and thought, “Can this be real?” It seems Hardee’s now sells little breakfast items that compete with donut holes. And this ad takes a blind taste-test theme, wherein the participants choose between the “A-holes” and the “B-holes”. (I swear, I’m not kidding)

YouTube Preview Image

Now I’ll be the first to admit: normally this sort of humor is right up my alley — I’m the one in the FutureNow office who sees “giggle-value” every time a new iPhone…

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FutureNow Article
Tuesday, Jun. 16, 2009

Are Your Analytics Causing You to Lose 30% of Your Sales?

June 16th, 2009

Most companies measure keyword performance – and especially PPC keyword performance – based on one factor: did that word or phrase bring converting visitors to the site on the visit in which they converted.

So the natural thing to do is trim non-performing words and phrases in order to increase the efficiency of your PPC spend.  And that’s exactly what one client did, except rather than increasing his efficiency, he dropped his sales by 30%.

Why?

Because, depending on what you…

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FutureNow Post
Wednesday, Jun. 10, 2009 at 9:15 am

Improvement Starts With (Bad) Habits

June 10th, 2009

Occasionally we hear from clients after they’ve implemented some recommendation for improvement (from our OnTarget service), that they see a temporary dip in conversion. This seemingly goes against logic — after all, if you fix a problem, things should get better, right? — but Mammals aren’t entirely logical nor rational, at least not as often as we’d like to think, and particularly when it comes to learned and patterned behavior. Sometimes it takes your customers a while to “get used…

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FutureNow Post
Wednesday, Jun. 3, 2009 at 9:27 am

How Many Potential Buyers Are Visiting Your Website?

June 3rd, 2009

Yesterday, Jeff Sexton blogged about the importance of watching your cost per visitor (CPV) and revenue per visitor (RPV) trends. One of the best ways to get a handle on optimizing these key performance indicators is to get a better sense of your traffic mix.

Instead of looking at your traffic by what marketing efforts are bring the most amount of visitors and converting best, look at your visitor mix as a starting point.

There are 3 types of visitors who can come…

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FutureNow Post
Tuesday, Jun. 2, 2009 at 10:49 am

Have You Given Your Website a Mid-Year Check-up?

June 2nd, 2009

We’re now 6 months into 2009, and if you’ve embarked on a program of Website/ Marketing optimization, you’re probably looking for some clear, common-sense benchmarks to measure your progress.  Here’s what you should be looking at:

Cost Per Visitor (CPV) – How many advertising, marketing, SEO, etc. dollars do you need to spend to bring in each Website visitor you’re getting.   Don’t look at conversion just yet – it’s your website’s job to convert the visitors; marketing’s job…

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Marketing Optimization Blog
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