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Conversion Rates

FutureNow Post
Thursday, Jul. 2, 2009 at 10:44 am

Top 10 Online Retailers by Conversion Rate: May 2009

July 2nd, 2009

Here are the top 10 converting websites for May 2009*. These are based on Nielson Panel data and are calculated by user to final conversion. Conversion-rate data is based on visitor conversion rates, not session conversion rates: i.e., No. of unique customers/No. of unique visitors.

1. ProFlowers 38.6 2. Office Depot 28.0 3. Online Retail Total 25.6 4. Vitacost.com 25.0 5. Quixtar 23.4 6. ;Blair 23.4 7. Roamans22.6 8. 1800Flowers 20.5 9. Woman Within19.6 10. Spiegel 18.20

*Source: Nielsen Online / Marketing Charts

Benchmarks according to the FireClick Index

Fireclick_Index-20090702-105116

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FutureNow Article
Tuesday, Jun. 16, 2009

Are Your Analytics Causing You to Lose 30% of Your Sales?

June 16th, 2009

Most companies measure keyword performance – and especially PPC keyword performance – based on one factor: did that word or phrase bring converting visitors to the site on the visit in which they converted.

So the natural thing to do is trim non-performing words and phrases in order to increase the efficiency of your PPC spend.  And that’s exactly what one client did, except rather than increasing his efficiency, he dropped his sales by 30%.

Why?

Because, depending on what you sell,…

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FutureNow Post
Thursday, Jun. 11, 2009 at 11:07 am

How to Optimize Your Conversion Rate(s)

June 11th, 2009

Conversion rate = The number of people who take the action you want them to take divided by the total number of potential people who could have taken that action.

When you break that sentence down, you start to understand how to optimize your conversion rate.

Step 1 – Let’s understand “number of people

Who are these people? Are they all the same? Do they have different characteristics, needs, questions? Do all these people have the same amount of product/service knowledge that you do? Are they…

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FutureNow Post
Thursday, Jun. 4, 2009 at 9:15 am

Top 10 Online Retailers by Conversion Rate: April 2009

June 4th, 2009

Here are the top 10 converting websites for April 2009*. These are based on Nielson Panel data and are calculated by user to final conversion. Conversion-rate data is based on visitor conversion rates, not session conversion rates: i.e., No. of unique customers/No. of unique visitors.

1. ProFlowers 42.8 2. Vitacost.com 28.9 3. Office Depot 25.0 4. MetroStyle 24.5 5. Woman Within 23.0 6. Schwan’s 21.1 7. CDW 20.8 8. 1800Flowers 20.8 9. Landsend 18.8 10. Drs FosterSmith 18.30

*Source: Nielsen Online / Marketing Charts

Benchmarks according to the FireClick Index:

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FutureNow Post
Tuesday, Jun. 2, 2009 at 10:49 am

Have You Given Your Website a Mid-Year Check-up?

June 2nd, 2009

We’re now 6 months into 2009, and if you’ve embarked on a program of Website/ Marketing optimization, you’re probably looking for some clear, common-sense benchmarks to measure your progress.  Here’s what you should be looking at:

Cost Per Visitor (CPV) – How many advertising, marketing, SEO, etc. dollars do you need to spend to bring in each Website visitor you’re getting.   Don’t look at conversion just yet – it’s your website’s job to convert the visitors; marketing’s job is to get them…

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FutureNow Post
Tuesday, May. 5, 2009 at 2:12 pm

Google Analytics & OnTarget

May 5th, 2009

We’re working on completely rewriting the content on our website but several people noticed this and have asked about the new OnTarget(TM) for Google Analytics. OnTarget is now using Google Analytics’ Data Export API.

Here are other apps besides OnTarget that are using Google Analytics’ Data Export API.

Here is OnTarget for Google Analytics:

OnTarget provides full optimization, testing, and improvement cycle recommendations on how to improve goals online and increase conversions from marketing campaigns. Clients determine how many resources can be devoted…

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FutureNow Post
Friday, Apr. 24, 2009 at 5:53 am

Top 10 Online Retailers by Conversion Rate: March 2009

April 24th, 2009

Here are the top 10 converting websites for March 2009*. These are based on Nielson Panel data and are calculated by toolbar user to final conversion. Conversion-rate data is based on visitor conversion rates, not session conversion rates: i.e., No. of unique customers/No. of unique visitors.

1. Schwan’s 50.5 2. FTD 27.2 3. ProFlowers 24.3 4. Vitacost.com 23.7 5. Woman Within 22.7 6. Roaman’s 21.1 7. ColdWater Creek 20.0 8. Eddie Bauer 19.3 9. Blair.com 20.20 10. QVC 17.30

*Source: Nielsen Online / Marketing Charts

Additional March Retail Benchmarks:

The online retail sector in…

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FutureNow Post
Wednesday, Mar. 18, 2009 at 6:30 am

Top 10 Online Retailers by Conversion Rate: February 2009

March 18th, 2009

Here are the top 10 converting websites for February 2009*. These are based on Nielson Panel data and are calculated by toolbar user to final conversion. Conversion-rate data is based on visitor conversion rates, not session conversion rates: i.e., No. of unique customers/No. of unique visitors.

1. Schwan’s 42.10 2. ProFlowers 36.50 3. Quixtar 33.20 4. Vitacost.com 28.90 5. Woman Within 24.20 6. LL Bean.com 20.40 7. Office Depot 20.30 8. Tickets.com 20.20 9. 1800Flowers 17.30 10. QVC 17.10

*Source: Nielsen Online / Marketing Charts

Additional February Retail Benchmarks:

The online retail sector…

...continue to read "Top 10 Online Retailers by Conversion Rate: February 2009"

FutureNow Post
Friday, Feb. 20, 2009 at 7:42 am

Top 10 Online Retailers by Conversion Rate: January 2009

February 20th, 2009

Here are the top 10 converting websites for January 2009*. These are based on Nielson Panel data and are calculated by toolbar user to final conversion. Conversion-rate data is based on visitor conversion rates, not session conversion rates: i.e., No. of unique customers/No. of unique visitors.

1. Schwan’s 52.50 2. ProFlowers 27.30 3. Quixtar 22.40 4. Blair.com 21.80 5. Office Depot 21.10 6. Vitacost.com 20.40 7. DrsFosterSmith.com 20.30 8. FTD.com 20.20 9. Amazon 17.20 10. CDW 16.90

*Source: Nielsen Online / Marketing Charts

This month big surprise came from first time…

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FutureNow Post
Wednesday, Jan. 28, 2009 at 9:32 am

Top 10 Online Retailers by Conversion Rate: December 2008

January 28th, 2009

Here are the top 10 converting websites for December 2008*. These are based on Nielson Panel data and are calculated by toolbar user to final conversion. Conversion-rate data is based on visitor conversion rates, not session conversion rates: i.e., No. of unique customers/No. of unique visitors.

1. ProFlowers 31.1% 2. LL Bean 25.7% 3. Amazon 23.7% 4. VitaCost 23.0% 5. Coldwater Creek 22.4% 6. QVC 21.1% 7. Roamans 20.4% 8. Office Depot 20.2% 9. LandsEnd 19.3% 10. Victoria’s Secret 19.2%

*Source: Nielsen Online / Marketing Charts

Additional December Retail Benchmarks:

According to Coremetrics…

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