Questions? (877) 643-7244

Customer Insight

FutureNow Post
Friday, Oct. 26, 2012 at 1:02 pm

Why People Don’t Buy Part 4: Your Website Needs a Doctor

October 26th, 2012

The first three parts of this series cover the 3 main reasons people leave your website based on a SeeWhy survey.  The survey asked “Why do you browse an ecommence website and then choose not to buy?” This post covers reasons that are so obviously bad, that people forget to mention them in surveys about site experience.  The following site problems might not top a survey, but they ARE the main reasons people abandon your site.  Luckily…

...continue to read "Why People Don’t Buy Part 4: Your Website Needs a Doctor"

FutureNow Post
Friday, Jul. 27, 2012 at 4:27 pm

The Holistic Approach To Backlinking

July 27th, 2012

a begger with a sign, 'will work for backlinks'After our 5 part series about optimizing your site for SEO, we got a high demand for more information about backlinking.  We acknowledge why you want to know more about it- backlinks make your site look more popular to people, and therefore also more popular to search engines.  The reason we did not include it in our series is that backlinking is a form of offsite SEO, which should be your last priority when optimizing your site for visitors,…

...continue to read "The Holistic Approach To Backlinking"

FutureNow Post
Monday, Mar. 19, 2012 at 1:15 pm

Prospects: It Doesn’t Matter If They Are Good Looking, Give Them Your Phone Number!

March 19th, 2012

Here at FutureNow we are devoted to learning, changing, and adapting to whatever climate your site may be weathering.   This gives us a proactive approach to sharing information, and the passion to help others do the same.  We are always interested in fresh content from other areas of the industry.  Today we are happy to feature a guest writer, Dave Thomas from Business.com, a site that helps people compare sales and marketing vendors, among other vendor…

...continue to read "Prospects: It Doesn’t Matter If They Are Good Looking, Give Them Your Phone Number!"

FutureNow Post
Monday, Jan. 30, 2012 at 11:00 am

Site Search Part 3: How We Increased ROI For A Client

January 30th, 2012

rolled up wad of 100 dollar billsFor the last post of our site search series, we are going to show one example for how using site search has increase the ROI of one of our clients, thepartyworks.com. This post should inspire you to think outside the box and give you some ideas on how to optimize the site search experience on your site to increase revenue.  If you haven’t read the first two posts of this series, Site Search Part 1: Learn From Your…

...continue to read "Site Search Part 3: How We Increased ROI For A Client"

FutureNow Post
Monday, Jan. 23, 2012 at 11:00 am

Site Search Part 2: Track Site Search

January 23rd, 2012

This is the second post in our site search series.  If you missed the first part, read it here.  It will help you get a good understanding of what kind of sites should implement site search and some reasons it might be worth your while.

Here, I introduce a step by step guide to set up site search in Google Analytics and what data to look at once it’s in place. After you get site search set…

...continue to read "Site Search Part 2: Track Site Search"

FutureNow Post
Thursday, Nov. 24, 2011 at 7:30 am

12 Days of Conversions: Day 2- Social Media

November 24th, 2011

You may believe that social media can’t have a real impact on your site’s conversion rate this holiday season.  Think again!  Social media can be a highly targeted way of increasing valuable holiday traffic this season.  If you have been optimizing your site all year long, the holidays are the best time to open the flood gates and increase traffic primed to buy gifts on your ecommerce site.   How do you optimize your Facebook,…

...continue to read "12 Days of Conversions: Day 2- Social Media"

FutureNow Post
Thursday, Sep. 29, 2011 at 6:00 am

Are You Losing Visitors at the Worst Point? One Page Checkout Wins Again!

September 29th, 2011

Whether you’re completely redesigning your site or working to improve it by testing and making incremental changes, don’t overlook the value of the shopping cart and checkout.

It’s interesting to notice that most everyone looks at the shopping cart and checkout as something to throw into the mix once the entire site has been designed and developed. It’s simply an afterthought to most. They spend so much time laying out the foundation of the landing pages, category and product pages, that…

...continue to read "Are You Losing Visitors at the Worst Point? One Page Checkout Wins Again!"

FutureNow Post
Friday, Sep. 16, 2011 at 3:14 pm

Google Analytics Multi-Channel Funnels: What, where, how & why!

September 16th, 2011

Last month, Google Analytics rolled out a new toy for all of us data lovers: Multi-Channel Funnels! Now we can save gobs of time and effort trying to figure out what paths our customers use to make a purchase because GA has given us a few new tools to do it for us. Long gone are the days of crediting the most recent ad or click; we now have the power to see what campaign first brought a visitor to us,…

...continue to read "Google Analytics Multi-Channel Funnels: What, where, how & why!"

FutureNow Post
Thursday, Aug. 18, 2011 at 10:29 pm

Diagnosis CRO: health insurance for your site

August 18th, 2011

I have the privilege of meeting a variety of business owners in a casual, unobtrusive environment I think of as my own personal research vault. I delve into their current and working knowledge of CRO (conversion rate optimization) by asking them unassuming questions. We discuss their jobs, favorite sports teams, experience with travel, and their pets. Eventually they ask me,“What is it you do?”

“CRO, or conversion rate optimization. I help websites get more conversions – let’s say sales, newsletter signups or…

...continue to read "Diagnosis CRO: health insurance for your site"

FutureNow Post
Thursday, Nov. 18, 2010 at 3:58 pm

A Strategy to Make Your Web Site Better, Win After Win

November 18th, 2010

Life Source Water has been working with us for a little over a year; long enough to have developed an appreciation for the compounding conversion rate lifts typical of testing and implementing our recommendations. Because a primary goal of our work with clients is to start generating revenue and ROI as quickly as possible, the first step of our Conversion Rate Optimization (CRO) process is to help people who are ready to buy complete their purchases. Thus, we typically begin our…

...continue to read "A Strategy to Make Your Web Site Better, Win After Win"

Marketing Optimization Blog
FREE Newsletter Sign-Up
send it once every: