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Multichannel Marketing

FutureNow Post
Monday, Aug. 10, 2009 at 1:13 pm

Radio and the Internet Put the Smackdown on Newspapers

August 10th, 2009
Or at least why the assumptions behind the review are off-base

newspaper-association-america-survey-mori-primary-medium-checking-advertising-2009According to the nifty pie-chart to the right and the related study, because  print newspapers reach people who are actively looking for, or “checking,” ads, they are still a solid advertising medium.  How these people can conclude one thing from the other is utterly beyond me.

While newspapers may be a medium that still draws people  who are actively searching out ads, that hardly means newspapers are…

...continue to read "Radio and the Internet Put the Smackdown on Newspapers"

FutureNow Post
Thursday, Jan. 29, 2009 at 9:32 pm

Let’s Get Rid of Performance Based Marketing, Huh?

January 29th, 2009

So apparently the Internet Advertising Bureau is dissatisfied with search-based Internet ads.  Seems they want to “overcome perceptions of ‘creative shabbiness’ in online media, and to help prevent the slide toward a ‘performance-based’ Internet advertising economy.”  Ouch.

While I can’t help but shake my head at the elevated nose and depressed intelligence of a dying attitude that associates “performance-based advertising” with creative shabbiness, that’s not what really bothered me about this piece.

What bothered me was two-fold:

1)  …

...continue to read "Let’s Get Rid of Performance Based Marketing, Huh?"

FutureNow Post
Friday, Nov. 28, 2008 at 2:16 am

Black Friday or Bleak Friday?

November 28th, 2008
Amazon's Black Friday deals

Well sports fans, here we go.  Black Friday.  Soon, Cyber Monday.  (Forgive me for the brief digression, but did you know neither Black Friday nor Cyber Monday typically deliver results, in the form of conversions, er, sales, mainly just delivering traffic :(   Unsurprisingly, retail numbers thus far have been bleak, to say the least.

Retailers are hopeful however, and doing everything they can to jumpstart the economy and try to turn a profit this holiday season.  …

...continue to read "Black Friday or Bleak Friday?"

FutureNow Post
Monday, Nov. 17, 2008 at 2:38 pm

Sword Arms vs. (Semi) Scientific Advertising

November 17th, 2008

While most copywriters have avidly studied Claude Hopkins’ Scientific Advertising, very few have even heard of Theodore MacManus, let alone read his book, The Sword Arm of Business.  And yet MacManus was, in some ways, a more successful ad man, having:

Established his own (very successful) ad agency Launched the Dodge and Chrysler brands Hired and mentored Leo Burnett, creator of the Marlboro Man, Tony the Tiger, Pillsbury Doughboy, and many other advertising icons that made his clients rich Turned positioning…

...continue to read "Sword Arms vs. (Semi) Scientific Advertising"

FutureNow Post
Thursday, Sep. 18, 2008 at 5:49 am

Offline Reps Need to Care About the Online Experience

September 18th, 2008

I had finally tracked down that hard to find item online.  It was the right size, the right shape, the right finish, and a tolerable price…and free shipping!

I clicked the nice, big, obvious “Add to Cart” button to dive headlong into the conversion funnel.  ERROR.  Some gobbledegook that only a developer would understand.  No phone number.  I did what anyone in the mood to buy would do – I clicked the back button and tried…

...continue to read "Offline Reps Need to Care About the Online Experience"

FutureNow Post
Tuesday, Aug. 12, 2008 at 6:23 am

How Jenny Craig Uses Personas for Successful Marketing

August 12th, 2008

jenny craig personasWith annual revenues for the weight-loss industry estimated at $60 billion a year, competition is fierce. Food-based programs like Nutri-System and Weight Watchers account for hundreds of millions of dollars, so getting the right message across to potential customers is critical.

While other companies have featured real-life success stories in their advertising, Jenny Craig has chosen another route: the celebrity spokesperson. While I’m not a big proponent of celebrities as an effective marketing tool, Jenny Craig has applied the use of…

...continue to read "How Jenny Craig Uses Personas for Successful Marketing"

FutureNow Post
Wednesday, Aug. 6, 2008 at 5:05 pm

One-shot Videos Miss Target While Campaigns Hit Bull’s-Eye

August 6th, 2008

penny pranksViral videos are typically one-off affairs: Numa Numa, The Machine is Us/ing Us, and The Inner Life of a Cell – stand alone videos, one and all. But the only successful viral marketing effort I am aware of, was launched as a campaign rather than as a single video.

And that makes sense, right? No matter how tightly integrated your business message is with the premise of the video, prospective customers will probably require more than one exposure to remember that business…

...continue to read "One-shot Videos Miss Target While Campaigns Hit Bull’s-Eye"

FutureNow Post
Wednesday, Jul. 23, 2008 at 6:23 am

How Online Searches Affect Offline Sales

July 23rd, 2008

poochesI was recently looking for a new speaker stand for my iPod. It would never even occur to me to go into my local electronics store to see what was available and what might be right for me. I do what I always do when researching a new product. I go to Google. Once I do my research on the Internet and decide what I want – THEN I may go to a brick and mortar store to buy it.


...continue to read "How Online Searches Affect Offline Sales"

FutureNow Article
Friday, Jun. 6, 2008

The New Borders

June 6th, 2008

borders books launches online storeJune 1 marked the official launch of the new Prior to then, Borders had partnered with Amazon, using the e-commerce site to handle the heavy lifting and delivering Borders customers mostly an Amazon experience for about seven years.

Now that Borders has total command of its site and controls its customers’ online experiences, I have some questions:

What does it expect? What is it trying to do?

Of course, we can’t discuss selling books online without talking about Amazon’s dominance. Does Borders…

...continue to read "The New Borders"

FutureNow Article
Thursday, May. 15, 2008

Yes, Googlers, Dunkin Donuts Has Free Iced Coffee

May 15th, 2008

image of dunkin donuts iced coffeeMore than any other brand, Dunkin’ Donuts has popularized iced coffee in the United States. So when a friend reminded me of their “free iced coffee” promotion happening today (Thursday, May 15, 2008), I was a bit surprised that I hadn’t seen or heard any ads for it. No radio commercials. No TV spots. Not even a subway ad or billboard.

Were they doing this purely by word-of-mouth, as a “thank you” to loyal customers who would then tell their friends…

...continue to read "Yes, Googlers, Dunkin Donuts Has Free Iced Coffee"

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