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Online Persuasion

FutureNow Post
Monday, Nov. 2, 2009 at 9:00 am

All Aces: Overlapping your Marketing Efforts for Better Results

November 2nd, 2009

acesGenerating targeted traffic and conducting website optimization are critical to increasing online sales. Ok, yeah, you already know that ;)

But did you know that traffic generation and website optimization aren’t mutually exclusive? There are tactics that will help you accomplish both goals at the same time, and one FutureNow Partner recently spoke to me about a tactic that’s working well.

Our Partner is a software development firm that specializes in web-based applications and good old web development and design. They are currently gaining leads…

...continue to read "All Aces: Overlapping your Marketing Efforts for Better Results"

FutureNow Post
Friday, Oct. 9, 2009 at 11:05 am

Compare to Your Competitors Before Your Visitors Do

October 9th, 2009

Your visitors are empowered with the ability to access information with the click of a button. You can’t pull a blind-fold over their eyes or manipulate them into anything. They’ll find out the truth with or without you being upfront about what that truth looks like. Being transparent means that you’re being vulnerable, exposing all your wrinkles, scars and bumps, but it also means you’re fully disclosing what makes you better and different.

How can you be completely transparent on your site,…

...continue to read "Compare to Your Competitors Before Your Visitors Do"

FutureNow Post
Monday, Sep. 21, 2009 at 12:05 pm

Nobody wants to read your sh**!

September 21st, 2009

Stop TalkingMost valuable writing lesson ever. Or so says Steven Pressfield in this blog post on how his first professional job as an advertising copywriter indelibly carved this truth on his psyche:

“Nobody wants to read your shit.

Let me repeat that. Nobody–not even your dog or your mother–has the slightest interest in your commercial for Rice Krispies or Delco batteries or Preparation H. Nor does anybody care about your one-act play, your Facebook page or your new sesame chicken joint at Canal and…

...continue to read "Nobody wants to read your sh**!"

FutureNow Post
Tuesday, Aug. 18, 2009 at 4:06 pm

FAQ Page = A Sign Warning Drivers of Potholes

August 18th, 2009

Unanswered QuestionsThink about it: if those questions really are FREQUENTLY ASKED, why the heck isn’t your regular copy answering your visitors’ questions?

Unanswered questions keep visitors from buying/converting — that’s not theory; it’s a fact!

So why, oh why, would you knowingly allow your persuasive copy to ignore a frequently asked question?  Why would you possibly be content with hiding the answers to your prospective customers’ questions in an FAQ page?  Are you trying to weed out all but the most…

...continue to read "FAQ Page = A Sign Warning Drivers of Potholes"

FutureNow Post
Thursday, Aug. 13, 2009 at 2:39 pm

How to Handle Jargon and Acronyms

August 13th, 2009

JargonHere’s an issue/question that arrived in a comment to my post on Playing an Idiot Online [emphasis mine]:

“Brilliant post. We get this all the time, when designing websites for our clients……..But our clients will often use the line “but my customer understands this terminology, these acronyms, my customer is from a particular niche and they all use this terminology”…….It can be hard to argue this point, the client knows their customer better than us…… Yes usability tests would be a good…

...continue to read "How to Handle Jargon and Acronyms"

FutureNow Article
Friday, Aug. 7, 2009

I’m not an idiot, but I play one online – and so should you!

August 7th, 2009
YouTube Preview Image

Sorry about the headline – the 80s flashbacks are getting to me.  Still, I really do “play stupid” as a Website optimizer and online copywriter.  Or at least I play ignorant.

Why?  Because all those terms and concepts you think everyone understands about your business and what you’re selling – well, you’re wrong about them!  Wrong about both the terms themselves and your potential audience.  If you think I’m mistaken, go back and watch the video…

...continue to read "I’m not an idiot, but I play one online – and so should you!"

FutureNow Post
Tuesday, Jun. 30, 2009 at 8:20 am

Billy Mays: If All You Remember is the Voice, You’re Missing Out.

June 30th, 2009

HE HAD A VOICE NO LIBRARIAN COULD LOVE – CAUSE HE ALWAYS TALKED LIKE THIS.  But look past the booming voice and easily parodied stage persona of the late Billy Mays and you’ll find an extraordinarily gifted pitch-man, worthy of his own TV show.

A pitch-man whose fame and success made him the target of more pitches than he ever gave.  Pitches made by desperate inventors looking for him to save them after they’d already mortgaged the house, spent the…

...continue to read "Billy Mays: If All You Remember is the Voice, You’re Missing Out."

FutureNow Post
Monday, Jun. 29, 2009 at 9:18 am

For Every Optimization, There’s a Pyramid, So Get Started

June 29th, 2009

We at FutureNow sometimes wonder why more companies aren’t busy optimizing their websites and online marketing, or why those who are “on board” with the concept don’t always commit the right amount of resources towards the effort.

I’m not a mind-reader, but I think it’s due in part to an all-or-nothing mentality where nothing short of a full optimization ‘project’ is worth putting effort into.  Most companies are more interested in redesigning their websites all at once instead of incrementally, even though…

...continue to read "For Every Optimization, There’s a Pyramid, So Get Started"

FutureNow Post
Monday, Jun. 8, 2009 at 6:29 pm

Visual Scandal, Story Appeal, and Banner Ads

June 8th, 2009

Steve Krug has famously compared Web pages to billboards, meaning that Web visitors are task oriented, and therefore on-the-move.  They click through websites, sizing up any individual page’s content in about as much time as a driver takes to glance up at a billboard, roughly 7 seconds or so.

The difference of course, is that material in the active window is being actively and consciously engaged and evaluated by the Web visitor, who can then slow down and read material…

...continue to read "Visual Scandal, Story Appeal, and Banner Ads"

FutureNow Post
Tuesday, May. 26, 2009 at 7:49 am

Apple’s Banner Ad Innovation

May 26th, 2009

Probably the most famous (and successful) banner ad campaign has been the infamous dancing figures banner ads for LowerMyBills.com, with ROI reported to be in the 4:1 range.  The fact that they no longer infest the web with their rational-though destroying antics might be the sole silver lining of the recent financial crises.

But as the ROI figures attest, the ads worked.  And they worked because:

1) The animated movement made them almost impossible to ignore.

This is important because online…

...continue to read "Apple’s Banner Ad Innovation"

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