Elastic Path Software is presenting a has archived their free webinar today — from 9-10am PDT (12p EST, GMT -8) — on the power of customer reviews and social commerce.
. . . the panelists will address a comprehensive list of topics including:
- What is User Generated Content?
- Why does it matter?
- What about the downsides like negative reviews?
- Does it help Manufacturer-to-Consumer companies too?
- How much effort is involved?
- What kind of results can I expect?
- How can I maximize its effectiveness?
- What are my options?
This is a great opportunity for e-tailers seeking to improve the customer experience with reviews. Oh, and it’s their co-founder Jason’s birthday, so be sure to ask some tough questions during Q&A.
UPDATE — If you missed the webinar, watch it here.
August 16th, 2007
3:50 pm
I am just curious, I got this email today at 2:45 PM EST, and the Webinar was at 12 PM EST, did I miss it?
Thanks for your reply.
August 16th, 2007
5:37 pm
Rick,
I’ve updated the post to include a link to the Elastic Paths archive.
I posted this in the morning but it seems you get the daily edition of the newsletter, which goes out in the afternoon.
August 17th, 2007
11:34 am
Thanks…………since I am planning on adding customer reviews, I found this very interesting.
August 19th, 2007
10:27 am
Can you recommend an easy software of script to insert “Customer generated reviews” into an html web page?
Thanks,
jcohen
August 20th, 2007
12:09 pm
PowerReviews is a great review service and implementation is pretty straightforward.